Frequently Asked Questions
Everything you need to know about our premium sports gear and services.
What is the standard shipping time for SHERWOOD™ equipment?
Orders are typically processed within 24-48 hours. Standard domestic shipping takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
Does SHERWOOD™ offer a warranty on professional-grade gear?
Yes, we offer a 90-day limited warranty on all professional equipment against manufacturing defects. Performance-specific items like composite sticks carry a 30-day replacement guarantee.
How do I determine the correct size for my protective equipment?
We provide a comprehensive sizing chart on every product page. We recommend measuring your height, weight, and specific limb circumference to ensure a secure and ergonomic fit.
What is your return policy for unused items?
We accept returns within 30 days of purchase, provided the items are in their original packaging, unused, and include all tags. Please note that customized gear is final sale.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an automated email containing a tracking number and a link to monitor your shipment in real-time.
Do you offer team discounts for bulk purchases?
Yes, SHERWOOD™ provides specialized pricing for sports teams, schools, and athletic organizations. Please contact our sales department via the 'Bulk Orders' page for a custom quote.